SAP Gui Version 730 patch Level 7 running on Citrix Xenapp 6.5.
We have an issue with our SAPGui deployment on Xenapp. One particular process where an end user opens an attachment to view
Steps to reproduce: MENU ->BUSINESS WORKPLACE->INBOX->WORKFLOW->GROUP ACCORDING TO TASK -> EARMARKED FUND DOC- APPROVING OFFICER -> Click on Attachment. Then, To reach below screen shot CLICK ON ENVIRONMENT -> OBJECT LINKS then small pop up will appear & click on red circled menu Button. Then, Double click on an underlined link as shown in above screen shot to open attached document. Please see screen shot below. - This causes the 'SAP Gui for windows has stopped working' error.
We can perform the same steps with a local (non Xenapp) sapgui deployment and not get this error. So we assume that it relates to a security or related parameter that we have set on Xenapp. - I am going to ask this questions via an OSS message but I'm hopeful that someone may have seen a similar issue in the past and can assist.?
Appreciate it.
Cheers
Conor