Hello,
I have been seeing a strange error with my lockbox files lately. I loaded a BAI2 file in FLB2 with the following processing parameters:
Input record format: BAI2
Invoice number: 3 (Doc number first, if not found then reference #)
Enhanced Invoice check: Selected
Algorithm checks with advice: 001
Algorithm check without advice: 001
I have checked the file format record by record and no issues with the file. When I load it in FLB2, I get an error message says: "Accounts Receivables error: F5 664 No Payment Advices were found", however the payment advice is right next to the error message itself. When I check in FBE3, I can even pull up the payment advice if I do an open search. However, if I enter the payment advice name in the search parameter screen, I says Payment advice not found- although I can see it when I do a drop down on that field.
Due to this, the file is posted on account although all invoices exist and payment amount match. The weird thing is that we cannot replicate this error all the time in QA. System throws this error in an erratic pattern, sometimes it works- with the same customer, same program, same process and sometimes it fails and just gives that payment advice not found error. I haven't been able to find any notes and have already contacted SAP for help. Only issue is that the BAI2 file is generated via a Z program although it calls the standard FLB2 program to load the file- SAP can still refuse to help since this is a slightly customized process.
Does anyone have any clue as to why this could be happening? I believe that the error we see is incorrect due to which we don't know waht is causing the file to fail. Since we are nearing year end, this is a high priority. Any help would be greatly appreciate.
Thanks