Hello,
I've got a strange thing that I am not able to solve.
When I start transaction UDM_SPECIALIST, I see some customers in the worklist, but not all of them.
When I start transaction UDM_SUPERVISOR, and fill in my ID as Collection Specialist, I see ALL the customers.
This is right after creating the worklist.
In table UDM_WL_ITEM, all customers are in the most actual run and at each customer, my user ID is filled as the Collection Specialist.
What could be the reason that the customers are not shown in "My Worklist" but are shown in "Worklist"?
Is there a customizing option that could be the reason for this?
I am not aware of any filter options being active.
We can't use UDM_SPECIALIST transaction now, because that is not the actual list to be checked by the collection specialists.
Thanks for you help.