Dear Experts,
We have complete configuration of LTA on ESS and its running fine otherwise. But recently we encountered an issue of wrong eligibility display on portal for 2014-17 block for a particular employee who is facing following error in claiming LTA for the current block and also a negative balance amount for eligibility for created
While analysing the issue further, i found the following isssue at the setting level under LTC attributes under Payroll---> India--->ESS. Not sure why frequency in 4-Year block, if i am trying to change to 2, system is throwing following error.
Can some one help me to find out the actual root cause and how to resolve the same.
Regards
Tandrima