Dear CS Consultants
Kindly my customer needs to assign more than one service product in the repair order that's forbidden .so we cancelled service product and will bill the customer on the basis of spare parts and actual labor hours entered from iw42 , here is the problem my customer has four branches if each branch enter different labor hours in iw42 so there will be different prices for the same service , then the customer can bill less if he go to the expert branch , to avoid this we will do discounts to don't let the customer paid for the actual hours and to make him paid the planned hours which was sent in the quotation , so at the end of the year there will be expenses and huge discounts , i wish any one could answer my scenario asap
Regards
Mohamed