Hi All,
We are trying to implement the standard WF WS61000004 - E-Mail for EIC Inbox (Enhancement P.) in our system.
The system is setup to receive inbound emails and when emails are sent to certain email iDs configured, The WF is
triggered. The basis team has done the config to add the entries in the table THREIC_CONSTANTS,
V_HREIC_IB_EMAIL (tcode SO28), V_HREIC_PROC. The config also associates a org unit to the email address,
and users are assigned to the org units. Any email sent to that particular email ID is distributed to the users in the
org unit. This is working fine in our Dev system, but not in Prod supp.
The WF is using the business object EICIBITEM, it is triggered by the event "MailReceived". There is also a start
condition - Event container element is VPSwitch and it needs to be "1".
Turned on the trace and see the Event is raised successfully, but then we get the "Feedback after error" , and the
event gets put in queue. So am suspecting that the Switch is not turned on and hence the start condition is failing.
The binding is all correct, so not sure what is causing the "Feedback after error".
We have verified the config and it is the same in both the systems.
Did some debugging and found the name of the switch, but not able to find how it is set 
HREIC_SFWS_UI_ENH_01.
This shd have a value of "T".
Attaching the screenshot of the start condition and SWEL.
Appreciate the help.
Thank you
Lalitha